Refund Policy
### 14-Day Return Policy
We are committed to ensuring complete customer satisfaction with our products. If you are not entirely satisfied with your purchase for any reason, you can take advantage of our 30-day return policy, subject to the terms and conditions outlined below.
**Duration**
A return request must be submitted within 30 days of the purchase date. Requests made after this period will not be eligible for a refund.
**Product Condition**
To be eligible for a refund, the product must be in its original, unopened, and unused condition. We cannot accept returns or offer refunds for any product that has been opened or used due to hygiene and safety standards.
**Return Procedures**
1. **Contact Customer Service**: Before returning the product, you must contact customer service to obtain a return authorization. This step is necessary to process the return and refund efficiently.
2. **Packaging and Shipping**: Pack the product in its original packaging and ensure it is well-protected during transit. The cost of shipping the product back is the responsibility of the customer unless the product was received damaged.
3. **Return Processing**: Upon receiving the returned product, we will inspect it to verify its condition. If the product meets our return criteria, we will initiate the refund process.
**Refunds**
Refunds will be issued to the original payment method used at the time of purchase. Please note that the original shipping costs are non-refundable. The refund processing may take up to 14 business days after we receive the returned product.
**Exclusions**
Please note that certain types of products may be excluded from our return policy for hygiene or safety reasons. These exclusions will be clearly indicated on the product page.
**Policy Changes**
We reserve the right to modify this return policy at any time. Any changes will take effect immediately upon being posted on our website.
If you have any questions regarding our return policy, please do not hesitate to contact customer service.